1. Data We Collect
In order to provide optimal service, prada118 collects several categories of information from users. The data collected includes account information such as full name, email address, phone number, and date of birth provided during the registration process. We also store device and browser information, including device type, operating system, IP address, and session data that is recorded automatically when you access the platform.
Payment information related to deposit and withdrawal transactions in Indonesian Rupiah (IDR) is also stored securely. This data includes the account holder's name, transaction reference numbers, and transaction history required for verification and internal audit purposes. We do not store credit card details directly on our servers — all transactions are processed through verified third-party payment service providers.
We also collect platform usage data, such as pages visited, session duration, game preferences, and user interactions with specific features. This data is used to improve the user experience and optimize the content displayed.
2. Purpose of Data Use
Data collected by prada118 is used for various operational and service improvement purposes. The primary purposes for which data is used include the following:
- Processing account registrations and verifying user identities in accordance with applicable security procedures.
- Facilitating deposit and withdrawal transactions in IDR securely and efficiently.
- Sending service notifications, policy updates, and other important information related to the user's account.
- Detecting, preventing, and addressing potential fraud, account misuse, or other suspicious activity.
- Analyzing platform usage patterns in order to improve features, the interface, and the overall user experience.
- Meeting applicable legal and regulatory obligations related to digital services and online gambling.
prada118 is committed to not using user data beyond the purposes set out in this policy. We will not sell, rent, or distribute users' personal data to third parties for commercial purposes without the explicit consent of the user concerned.
3. Cookies & & Tracking Technologies
The prada118 platform uses cookies and similar tracking technologies to enhance functionality and the user experience. Cookies are small data files stored in your browser or on your device when you visit our platform. We use several types of cookies, including session cookies that are necessary to maintain your login status, preference cookies that store display and language settings, and analytics cookies that help us understand how users interact with the platform.
You can manage your cookie settings through your browser. Most browsers allow you to view, delete, or block cookies. However, please be aware that disabling certain types of cookies may affect platform functionality, including the ability to remain logged in to your account.
In addition to cookies, we may also use technologies such as web beacons and pixel tracking for internal analytics purposes. Information obtained through these technologies is aggregated and is not used to identify individual users beyond the operational needs of the platform.
4. & Data Storage & Security
prada118 applies strict technical and organizational security standards to protect users' personal data from unauthorized access, disclosure, alteration, or accidental destruction. All data transmitted between a user's browser or application and our servers is encrypted using SSL/TLS protocols, ensuring that sensitive information is protected during transmission.
User data is stored on servers protected by layered firewalls, intrusion detection systems, and strict access controls. Only authorized personnel with a legitimate operational need may access user data, and every such access is recorded in an audit log that is monitored on a regular basis.
We retain user data for as long as an account is active and as required for operational purposes. After an account is closed, data will be retained for a specified period in accordance with applicable legal obligations before being permanently deleted from our systems. Users who wish to learn more about our data retention policy may contact our support team by email at [email protected].
5. Sharing Data with Third Parties
prada118 may share user data with select third parties under certain limited conditions. Payment service providers that process IDR transactions receive only the information necessary to complete those transactions. All payment partners we work with are required to maintain data security standards equivalent to our own.
In situations where the law requires data disclosure, such as upon request by a competent legal authority holding a valid court order, prada118 will fulfill that obligation in accordance with applicable procedures. We will make every effort to notify the relevant user when such a disclosure occurs, unless notification is prohibited by law.
prada118 does not sell, rent, or trade users' personal data to advertisers, data brokers, or any third party for marketing purposes. All business partnerships involving access to user data are governed by legally binding confidentiality agreements.
6. User Rights Over Personal Data
As a registered user of prada118, you have a number of rights regarding the personal data we hold. These rights include:
- Right of Access: You have the right to request information about what personal data we hold in connection with your account.
- Right to Correction: You may update or correct inaccurate data through your account settings or by contacting our support team.
- Right of Erasure: You may request the deletion of your personal data, unless retaining that data is required by law or necessary for the resolution of an ongoing dispute.
- Right to Restriction of Processing: Under certain circumstances, you may ask us to restrict the way we process your data.
- Right to Data Portability: You may request a copy of your data in a commonly used format for personal use or service portability.
To submit a request relating to any of the rights above, please contact the prada118 support team by email at [email protected]. We will make every effort to respond to each request within a reasonable timeframe in line with our team's operational capacity. Additional information about our services can also be found on the FAQ policy.
7. Policy Changes & Contact
prada118 reserves the right to update this Privacy Policy from time to time to reflect changes in data management practices, applicable regulations, or platform service developments. Any material changes will be communicated to users via an in-platform notification or through the email address registered to the user's account.
The most current version of this policy is always available on this page, with the update date shown at the top. By continuing to use prada118 services after a policy change is published, you are deemed to have accepted the updated version of the policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at our support email: [email protected]. Our privacy team is ready to help you understand your rights and how we handle your data responsibly.
Your Data is Protected, Your Entertainment Stays Seamless
Join prada118 and enjoy sports betting, live casino, and your favorite slots with full confidence that your personal data is handled to the highest security standards.